CHECK-IN

Check-in time is 4:00PM. A valid credit card and current government issued ID is required at check-in. Pre-paid cards will not be accepted. Outside alcohol is prohibited. All coolers and ice chests are subject to inspection prior to check-in.

PARKING

Self-parking is available throughout the property. Valet is not available at this time.

AGE REQUIREMENTS

Primary guests on the reservation must be 21 years of age and present a valid government issues photo identification in order to check-in. Must be 21 years of age or older to enter the gaming floor.

SMOKING POLICY

Cherokee Casino & Hotel West Siloam Springs's rooms are 100% smoke-free. There are smoking areas available throughout the gaming floor for guests’ convenience. Smoking in the hotel room is prohibited and any evidence of smoking will forfeit any deposit made and guests will be subject to the do not rent list.

INCIDENTALS AND DAMAGES

A credit card is required at check-in for incidentals. The card will be pre-authorized for $50 per stay. The room deposit hold will be placed on the credit card during the guest's stay, restricting access to those funds for up to 7 days. Regardless of billing or master account arrangements, the guest is liable for any and all charges posted to the room(s). Guest is further liable for all damages to the room(s) caused by the room occupants or guests/invitees during the stay.

ACCESSIBLE GUEST ROOMS

Cherokee Casino & Hotel West Siloam Springs has accessible rooms available. These rooms are designed for our guests who require accommodations that meet standards of compliance with local regulations.

CODE OF CONDUCT

We strive to provide a rock star experience for all of our guests, everyone is expected to exhibit respect and appropriate civil conduct while on the property. Public intoxication will not be tolerated. Disrupting the guests’ experience with inappropriate behavior including harassment, offensive or insulting language, fighting or any other action deemed inappropriate by management will result in the offender being removed from the property. Refunds or credits will not be an issue if removed from the hotel and additional charges may apply if expenses are incurred as a result of the disruption. Possession of firearms or any other weapon is strictly prohibited on the property.

PETS

Cherokee Casino & Hotel West Siloam Springs does not allow pets. Service animals are allowed.