Our casinos will continue to offer guests the excitement and entertainment they have come to expect. We are making significant changes to ensure that our team and our guests are safer while in the casino. Here are some changes guests will notice while visiting our casinos:
The number of Electronic Games and seats made available to the public will be reduced in an effort to promote proper physical distancing.
Sanitizing wipes will be readily available throughout the gaming floor to allow guests to sanitize their gaming machine of choice.
An increased number of team members will be present on the floor, dedicated to cleaning and sanitizing Electronic Games and seating.
Promotions and Events
We will find innovative ways to offer limited promotions and gift events that reward guest loyalty upon reopening.
In the future, we will begin to reintroduce the promotions and events our loyal guests have come to know and love. We will find innovative ways to offer limited promotions and gift events that reward guest loyalty upon reopening. All event-based and drawing promotions will remain suspended. Previously announced promotions, as well as offers that were interrupted during recently suspended operations, will be addressed as follows:
March promotions will be rescheduled.
Guests will retain all entries previously earned and will continue to earn entries added to the previous total until the promotion is completed.
Guests who earned the required points to receive March's "Gift of the Month" will be able to claim their gift at a future date. Other guests will be granted an extended earning window.
Rewards Play not redeemed for March will be added to guest accounts upon reopening and will be available for 30 days.
The tier qualifying year has been extended through December 31, 2020, to all guests.
Points that were set to expire after 12 months of no activity will be granted an additional 90 days until expiration.
Some One Star tier offers have been suspended for at least 60 days due to health and safety concerns including cruises and Las Vegas trips.
Food and beverage promotions will remain suspended.
Retail operations at our properties will operate differently as we make changes for the safety of our guests and team members.